Your First Visit


Greetings and a warm welcome to Smart Dental in Richland, WA! We're thrilled you've chosen our practice for your dental care needs. Stepping into a new dental office can feel like a big step, but rest assured, you're in capable hands with Dr. Petersen and our team.


Our mission is to make your first visit—and every visit after that—a positive, informative, and comfortable experience. Let's embark on this journey towards optimal dental health together.

Your First Visit


Your initial appointment with us is not just about checking the health of your teeth and gums; it's about getting to know you, understanding your oral health goals, and crafting a personalized care plan that aligns with your needs and aspirations. At Smart Dental, we believe in building lasting relationships and ensuring that you leave our office smiling, informed, and confident about your dental health journey.

Before Your Appointment


Prior to your appointment, we'll text you new patient paperwork. Completing this paperwork ahead of time allows us to get to know you better and prepare for your visit, making your experience smoother and more personalized.

During Your Appointment


New patient appointments are scheduled for 1.5 hours to ensure we cover everything necessary without feeling rushed.


Here's a brief overview of what your visit will entail:

Imaging

Your visit begins with one of our friendly assistants, who will take you through the imaging process. Using the latest technology, we'll capture detailed images of your teeth and jaw, providing critical insights into your oral health.

Periodontal Evaluation & Cleaning

Next, you'll meet with our hygienist for a thorough periodontal evaluation and cleaning. This step is crucial for assessing the health of your gums and removing any plaque or tartar buildup, setting the stage for a healthy mouth.

Complete Exam & Treatment Plan Consultation

After your cleaning, Dr. Petersen will conduct a comprehensive examination of your teeth, gums, and mouth. This is a great time to discuss any concerns or questions you have about your oral health. Following the exam, Dr. Petersen will talk you through your personalized treatment plan, ensuring you understand all your options and the recommended steps to achieve your dental health goals.

Treatment Plan Coordinator Visit

Finally, you'll meet with our treatment plan coordinator. This is when we'll review the details of your proposed treatment, including scheduling, logistics, and finances. We aim to provide transparent information about costs and payment options, ensuring you feel comfortable and informed about your care plan.

After Your Appointment


Our commitment to your oral health doesn't end when you leave our office. We're always here to answer questions, provide support, and offer guidance as you embark on or continue your dental health journey. Whether you need follow-up care, have questions about your treatment plan, or want tips for maintaining optimal oral health, our team is just a call or visit away.

Ready To Get Started?


At Smart Dental in Richland, WA, we're excited to welcome you into our family of happy, healthy smiles. Dr. Petersen and our entire team are committed to providing you with exceptional dental care and a welcoming and supportive environment where you can feel at ease discussing your oral health needs and goals. Contact us today!


Remember, your journey to optimal dental health is a partnership, and we're here to support you every step of the way.

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